Refund policy

REFUND POLICY

At Lumora Home Co, customer satisfaction is our priority.

We offer a 30-day risk-free guarantee on all eligible products.

If you are not satisfied with your purchase, you may request a return within 30 days of delivery.

To be eligible for a return:

The item must be unused and in its original packaging.

Proof of purchase is required.

Non-returnable items:

Gift cards

Final sale items

Used or damaged products not caused by manufacturing defects

Refunds: Once your return is received and inspected, we will notify you.

Approved refunds will be processed back to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or defective.

To start a return, contact us at: support@lumorahomeco.com